Three Chicks Catering, Inc.
We, Three Chicks Catering of WA, Inc., strive to keep our clients happy, worry-free and relaxed during the planning of their parties. We promise
to be on time and ahead of schedule with party plans. We promise to listen to our clients needs. We promise to be competitive in our pricing.
We promise to provide extraordinary food with only the finest quality of service.
Finally, we promise to “Make fun of your parties!”
Our Policies & Procedures
Upon acceptance of bid, we require a non-refundable deposit of $250 to guarantee party date. All bookings are on first-come, first serve basis. If event is cancelled at any time, client will relinquish $250 deposit under any circumstances. $250 deposit guarantees the date for event and other inquiries for the same date from other clients may have been turned down.
All deposits will be applied toward final bill. Final Guest Count must be given 10 days before event. At this time, we require 50% of total invoice or payment in full if client does not want to be bothered the day of event. Due to the nature of perishable goods purchased (ingredients / food), this 50% payment is also non-refundable. The day of event, we require remainder of payment before event begins.
Delivery and Set-up Policy
Tables for the buffet are to be provided by the client. Circumstances due to traffic, bad weather or last minute changes to original order are beyond our control but we’ll notify clients as soon as possible. During peak lunch and dinner hours, deliveries may be made up to one hour prior to your designated time. You are welcome to pick up your order from our kitchen. No service charges or delivery charges will apply to pick up orders. We must get a credit card number on all pick up orders.
Order Changes and Cancellations
The first 50% down payment is non-refundable in the case of a cancellation made less than 10 days prior to your event. Do not e-mail, fax, or leave a message for changes or cancellations. Any changes or cancellations made this way are not valid. You must speak with one of our catering coordinators for any changes or cancellations.
Payment Terms and Gratuity
A 12% service charge applies to all events. This service charge covers the use of our equipment, trays, kitchen essentials, buffet décor, energy costs, liability insurance fees, State of Washington Workers Compensation cost, auto liability, all necessary permits and other administrative expenses. Three Chicks Catering, Inc. will gladly accept the following forms of payment: Cash, Check – business or personal, VISA, MasterCard, American Express, and Discover card. For purchase orders, terms are net 30 days. (Net 30 billing is approved for corporate orders and events only) Account balances over thirty (30) days shall accrue interest at one and one half (1 1/2%) per month. Gratuities are not automatically added to your invoice unless we are specifically instructed to do so. Gratuities are happily accepted but are always left to your discretion.
Washington State Sales Tax is applied to all orders. Tax-exempt organizations must provide a tax letter.
Prices on our menus and website may be subject to change due to market price fluctuation and product availability. Substitutions and additions on any menu will reflect price changes on the final invoice. We recommend clients request a new price quote if there are any additions or substitutions. Price changes may vary.
We host monthly tastings at our kitchen. The menu is at our chef’s discretion and not necessarily what you have selected for your menu. The charge is $50 per person. You must have a reservation for these events and payment must be made prior to the tasting date. Please call for times and details.
Charge for serving staff is $150 per server and $175 per bartender. Staff pricing is calculated approximately 4-5 hours per server/bartender which includes one hour for set-up and one hour for breakdown. Staff charges are calculated as a flat rate for duration of event. It is up to the staff’s discretion for breakdown of buffet (usually this is when people either stop eating, or when the food has been sitting out for a long period and should be packaged and stored for safe handling). Should your event run longer than 5 hours, the charge is $25 per hour, per server/bartender. We pride ourselves in providing only the best and most professional servers and bartenders in the industry.
Damages and Liability
Client is responsible for ensuring that the table used for set-up and any flammable items including our décor material is protected from the heat source of our chafers. If our staff is not hired to be present at client’s event, the client accepts responsibility for the unattended chafing dishes and all of Three Chicks Catering equipment. Three Chicks Catering does not assume or accept any responsibility due to negligence or accident caused by the client or attendees of the client’s event that caused any damage as a result. Missing or damaged equipment, décor, place settings, centerpieces, linens, serving utensils, salad bowls, platters, dishes and any rental equipment will be billed at replacement cost to client. It is the responsibility of the client to ensure that all of Three Chicks Catering’s catering properties are present when the driver arrives for pick up. Any item(s) not picked up may incur additional charges if the driver has to make an additional trip to the client’s location to retrieve the item(s). Equipment/items that are not picked up on the same day require the same responsibility of the client to ensure that the equipment/items are not lost, missing, or damaged.
Our food is prepared fresh daily in our licensed commercial kitchen and stored at safe temperatures at all times. The client is welcome to keep left over food from the buffet, however, Three Chicks Catering does not accept responsibility for the handling or preparation of food after an event. Due to Washington State Food Handling Laws, we are not allowed to prepare or handle food provided by or prepared by the client or the client’s attendees. If you have a special dish or family recipe that you would like at your event, we will happily accommodate requests submitted in advance.